BOOKING POLICIES

At The Grateful Living, every session is carefully prepared and reserved exclusively for you.

To ensure a seamless and intentional experience, please take a moment to review our policies.

Securing Your Session

  • All appointments require a non-refundable deposit to secure your slot.

  • Deposits and payments can be made via GoCardless, SumUp, or bank transfer.

  • The remaining balance is payable prior to or at the time of your session.

  • A JotForm booking form must be completed at the time of booking to provide details about your health, preferences, and any concerns, this allows your session to be fully personalised.

Your deposit ensures your time is reserved and your session is prepared with care.

Cancellation & Rescheduling

  • Cancellations or changes must be made at least 48 hours in advance.

  • Appointments cancelled within 48 hours will forfeit the deposit.

  • Missed appointments without notice are treated as no-shows, and the full session fee may apply.

Life happens, please contact us as soon as possible if you need to reschedule.

Late Arrivals

  • Sessions will finish at the scheduled time to respect other clients.

  • Late arrivals may result in a shorter session, but full fees still apply.

Health & Safety

  • Please disclose any medical conditions, injuries, or pregnancy before your session.

  • Your comfort, safety, and wellbeing are our top priority.

Booking Links

  • All bookings are made online for your convenience.

  • Complete your JotForm and secure your session here

BOOK YOUR SESSION